Family Support Services
Helpful advice lines for Parents and Carers
If your child/a member of your family develop COVID-19 symptoms please do not come to school until tests have been completed, and you have been advised that they are negative. It is important that you inform the school of the results of all test/s immediately.
Anyone who experiences any coronavirus (COVID-19) symptoms can access a test at a testing site or at home using the online booking portal: https://self-referral.test-for-coronavirus.service.gov.uk/antigen/name
Symptoms are a high temperature, a new, continuous cough, or a loss or change to your sense of smell or taste.
If you do not have access to the internet, kits can also be ordered by calling 119. 119 can also be contacted for support at any point throughout the testing journey.
SCHOOLS AND FAMILIES ADVICE LINE (SFAL) LEAFLET - a new service established to provide emotional wellbeing advice and early help to children and young people, families and schools during the COVID-19 pandemic Telephone: 0300 777 0707 Email: firstname.lastname@example.org
A free and confidential service for parents/carers of children who attend the partnership schools. They will support you and your family with any concerns you may be facing with your child at home or school, however large or small the problem. They can offer anything from one conversation to a longer period of support. They also run various courses and workshops on a variety of topics.
A useful website for information, advice and guidance on local and national services for families, parents or carers. It includes information on childcare options and much more. Many of the services are free for families to access.
The Educational Psychology service has organised a 'Contact Line' that parents and professionals in Hertfordshire can call if they have a concern about a child, or would like to find out more information about the service. Tel: 01992 588574
Information about support and services for children and young people with special educational needs and disabilities in St Albans and Harpenden. Please see our SEND page for further information.
Here is a link to Hertfordshire Community National Health Trust website:
Please find the link to the animation here :- https://youtu.be/7RoTkp3vkB0